“For our organization, one of the areas of focus in the last few years has been an experiment in trying to have a holistic approach to organizational development. That has included everything from upgrading our conflict resolution channels to increasing the leadership capacity and skills around feedback and conflict management. Our challenge has been to find a way to do this where the policies and processes actually supported our diverse team’s unique needs on a practical day-to-day level. We wanted the team to feel that the new elements we were introducing truly helped and were not just an out-of-box solution that felt misaligned to work with.
Over the last two years, Brook has patiently and gently helped support our team towards achieving these goals through training and coaching. Brook’s style is incredibly appreciated. She is practical, knowledgeable, relatable and has a deeply holistic approach. People feel as though they are being seen as full human beings and often comment that Brook made them think of something that they had never considered before. Like a mirror reflecting back to us, she was able to help us see our own dynamics, what we personally struggled with, and where we could grow so that we could use that information towards becoming a better team every day”
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