As the Executive Director of Impact Organizations of Nova Scotia (IONS), I began working with Big Waves in 2021, originally researching the capacity needs of people working and volunteering in Nova Scotia’s community impact organizations, and later transforming our culture to be more inclusive and equitable. It is one of the most authentic, transparent and effective approaches to communication and advice that I have ever encountered. We have also accessed 1:1 coaching services; support for navigating interpersonal tensions; team training sessions on a variety of topics related to generative conflict, self-leadership, and feedback processes; and, team facilitation at meetings and retreats. At a time when burnout is affecting so many of us and conventional ways of working perpetuate discrimination, inequities and work overload, Big Waves is supporting many nonprofits and businesses in their transition to becoming more welcoming workplaces where conflict can be managed effectively and people can bring their full selves with a sense of belonging.

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