Preventing workplace conflict: Part Two

You can create a healthy conflict culture: a space with the fluidity and flexibility to encourage disagreement, prevent serious harm, and learn from both successes and mistakes. In this kind of setting conflicts are less likely to escalate into a crisis that requires costly and traumatic intervention.

Preparing for Courageous Conversations

Preparing for Courageous Conversations Brook Thorndycraft Have you ever known that you needed to have a difficult conversation with someone, but you felt too overwhelmed or confused to know where to start? Has someone wanted to have a conversation with you and all you wanted to do was run away and hide? In my work […]