The Urgency Audit.

The organization may stop encouraging or rewarding needless urgency, but if it hasn’t mapped out and implemented the corresponding structural or process supports (resource allocation, incentives and performance metrics, accessibility supports, roles, workflows, policy) to enable this shift, it will either become less effective or it will continue operating in perpetual urgency.

From the cellular to the whole

I am drawn to complex patterns. Over the years working in organizations, I have seen increasingly more examples that tell me that the problem with simple solutions is they fail to see how social problems are reflected in small to large patterns.   From the cellular to the whole.