Mess: Making Less
Brook demystifies psychological safety and healthy conflict cultures, revealing a surprisingly simple strategy to improve both, on your teams. To realize the benefits of team psychological safety (wellness, retention, innovation, and many other benefits), leaders must create the conditions for people to feel safe enough to disagree, to acknowledge when they are wrong, to ask for help when they don’t know something. In short, to feel like they can participate in the team’s work as their full selves. There are many ways to create these conditions, but there are also ways that we can get it wrong. If the result is conflict, people will be feeling threatened, and typically that leads to behaviour that makes others feel threatened, creating a cycle. A mess! But the truth is, our brains often sense threat even when there isn’t any – it’s actually evolution. And just as evolution has produced this problem of seeing threat where there is none, evolution has also offered us the antidote: relationships. This session breaks down the surprisingly simple strategies you can use to build healthy culture through healthy relationships, with yourself and your team.
Part of LEAN CON 2024: Embracing a Lean philosophy is one of the most powerful things your business/organization can do. Join us FEBRUARY 27-28, 2024 at the Delta Hotel, Dartmouth, Nova Scotia for a Lean journey for continuous improvement practitioners.