Strengthen the Collective Power of your Team

This section is for teams, organizations and communities that want to expand their collective power and capacity to work together.

Big Waves can support you to transform conflict, relate better,  reaffirm common goals and face challenges with care for everyone involved. Heal organizational traumas and build a vibrant and healthy culture.

Conflict Transformation

When faced with conflict or difficult conversations, people need to feel safe enough to engage. Big Waves uses a trauma-informed approach to supporting people to heal and build relationships, and to do repair in situations where harm has already happened. Through mediation, facilitation, coaching and training, you can renovate your relationships to make more space for the work that really matters.

Group Process or Meeting Facilitation

Build understanding and agreement where there are diverse perspectives. A group process or facilitated meeting can help to improve relationships in a team or workplace. A group process often focuses on promoting dialogue about difficult topics or addresses specific tensions within a group. Meeting facilitation can help a group make decisions on agenda items where there is a high level of disagreement.

Big Waves uses a wide range of creative and collaborative facilitation methods to encourage engagement and ensure that all necessary perspectives are surfaced.


Mediation is a voluntary process in which two or more people who are having a dispute are supported to negotiate an agreement that works for everyone. Mediation supports people to have a conversation about their areas of disagreement, and helps them to understand each other, communicate more effectively, make agreements and improve their work relationship.

Once the mediation process is complete, a written document is provided that describes what the people involved have agreed to.

Conflict Coaching

Conflict coaching helps you develop the capacity to approach conflict in the workplace and in personal relationships with curiosity and hope. For more information about conflict coaching, visit the Navigators page>

Workplace Restoration

A comprehensive approach to restoring good workplace relationships after a major conflict, investigation or other workplace trauma. Workplace restoration usually begins with an assessment and recommendations, which may include mediation, a facilitated group process, team-building exercises, conflict management coaching, policy review and/or trainings. Once the interventions that are recommended have been tried, there is often an evaluation period to make sure the process has been successful.

Customized Training

Trainings are designed in collaboration with you, based on the needs of your organization.

Potential topics include:

  • How to build democratic group processes and make decisions as a group
  • Courageous conversations
  • Creating cultures of feedback
  • Understanding power
  • Shifting from power-over to power-with
  • Basic conflict resolution
  • Creating healthy, inclusive workplaces
  • How to be an emotionally aware team
  • Working with different personalities and conflicting styles

​And many other topics depending on the needs of the workplace.

Culture and Organizational System Change

Facing some messy leadership challenges?

“Ever since the investigation three years ago, the workplace was on edge. Everyone was on alert for signs that something else would go wrong, and morale was lower than ever before. Tatiana, the HR Manager, reached out to Big Waves to make sure they didn’t end up in the same situation again. We collected feedback from the entire staff and developed a plan to create a workplace that felt safe and supportive. Three years later, they have a whole new system for addressing conflict and have trained the entire staff in conflict resolution and giving and receiving feedback. In addition, all managers continue to participate in one-on-one leadership coaching focusing on building strong teams, giving helpful feedback, and encouraging a growth mindset. As a sign they have made a major culture shift, in spite of COVID and the move to remote work, staff report they feel closer and more engaged than they did before the crisis.”

It is possible to create safe, caring, democratic and transformative work environments that support the equity and dignity of all members of the workplace community. Such work has been shown to create happier, more effective and more creative workplaces with lower turnover and increased sustainability. What’s more, when we transform systemic issues in our workplaces, we move toward shifting them in the world. Big Waves can support your efforts for organizational culture change, both in response to an identified problem, or as a prevention strategy.

Here are some of the ways to cultivate organizational change:

  • Develop organizational conflict systems that make it safe to disagree, and ensure that major interpersonal problems are identified and addressed respectfully and fairly
  • Create a culture of feedback in which mistakes are valued as learning opportunities, and people at all levels feel empowered to raise concerns
  • Improve and prioritize psychological health and safety. To learn more about it, visit National Standard for Psychological Health and Safety in the Workplace>.
  • Address workplace inequalities based on social identity and power by integrating Justice, Equity, Diversity and Inclusion (JEDI) principles through all aspects of the workplace

Shift the organizational culture to encourage democratic decision making, creativity, innovation, and collaboration

Visioning, Teambuilding, Action Planning

Align with your organization’s true purpose. Make sure the whole team is on board with the direction you are sailing and has the bond to get there. Stretch yourselves to move toward your big goals. For more on purpose-driven planning, go to Systems Page>

Upcoming Trainings

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